1 Introduction
1.1. This Privacy Policy explains how Protremix ("we", "us", or "our") collects, uses, discloses, and protects your personal data when you use the Verdis Chain website, blockchain explorer (Verdiscan), AMM DEX, Web Wallet, API, and related services (collectively, the "Services") at verdischain.com (the "Site").
1.2. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable data protection laws.
1.3. By using our Services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
2 Data We Collect
2.1. Data you provide directly: When you use our Services, you may provide:
- Email address (when contacting us or subscribing to updates)
- Wallet addresses (when using the faucet, DEX, or wallet)
- API keys (when registered for testnet API access)
- Feedback, support requests, or bug reports
2.2. Data collected automatically: When you visit our Site, we may collect:
- IP address and browser type (via server logs)
- Usage data (pages visited, time spent, interactions via cookies)
- Blockchain transaction data (when you submit transactions via the Web Wallet or DEX — this data is public on the blockchain)
2.3. Non-custodial wallet data: The Web Wallet is non-custodial. We do not store your private keys, seed phrases, or passwords. These remain entirely on your device. We cannot access your wallet or recover lost credentials.
3 How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain the Services (blockchain explorer, DEX, wallet, faucet, API)
- To respond to support requests and inquiries
- To monitor and analyze usage patterns to improve our Services
- To detect, prevent, and address technical issues, fraud, or abuse
- To comply with legal obligations
- To send you important notifications about the Services (if you have subscribed)
We do not sell your personal data to third parties.
4 Legal Basis for Processing
Under the GDPR, our legal basis for processing your personal data is:
- Consent: You have given consent for the processing of your personal data (e.g., cookies, email subscriptions)
- Contract: Processing is necessary for the performance of a contract (e.g., API usage)
- Legitimate interests: Processing is necessary for our legitimate interests (e.g., fraud prevention, security)
- Legal obligation: Processing is necessary to comply with a legal obligation
5 Data Sharing
5.1. We do not sell, rent, or trade your personal data. We may share your data with:
- Service providers: Third-party services that help us operate the Site (e.g., hosting providers, analytics tools)
- Legal authorities: If required by law, court order, or government regulation
- Blockchain (public): Transactions submitted via the Web Wallet or DEX are recorded on the public Verdis Chain blockchain and are visible to anyone
5.2. We do not share your personal data with any third party for their own marketing purposes.
6 Data Retention
6.1. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
6.2. Server logs are retained for 30 days. Email communications are retained for 2 years. API key records are retained until account deletion.
6.3. Blockchain transaction data is permanent and cannot be deleted, as it is recorded on the Verdis Chain blockchain. This is a fundamental characteristic of blockchain technology.
7 Your Rights (GDPR)
Under the GDPR, you have the following rights regarding your personal data:
- Right of access: You may request a copy of your personal data
- Right to rectification: You may request correction of inaccurate data
- Right to erasure: You may request deletion of your personal data (subject to legal exceptions)
- Right to restrict processing: You may request that we restrict the processing of your data
- Right to data portability: You may request a copy of your data in a machine-readable format
- Right to object: You may object to the processing of your data based on legitimate interests
- Right to withdraw consent: You may withdraw consent at any time
To exercise any of these rights, please contact us at privacy@protremix.com.
8 Cookies
8.1. We use cookies and similar technologies to improve your experience on the Site. Cookies are small text files stored on your device.
8.2. Types of cookies we use:
- Essential cookies: Required for the Site to function properly
- Analytics cookies: Help us understand how visitors use the Site
- Preference cookies: Remember your settings and preferences
8.3. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.
9 Data Security
9.1. We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for all data in transit
- Secure server infrastructure with firewall protection
- Regular security audits and vulnerability assessments
- Access controls limiting data access to authorized personnel only
- Fail2Ban intrusion prevention on production servers
9.2. Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
10 International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Union. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms.
11 Children's Privacy
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at privacy@protremix.com.
12 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
13 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: privacy@protremix.com
- Contact page: verdischain.com/contact
- Legal: legal@protremix.com